Frequently Asked Questions

Do you bill Insurance and if so who are you in network with?

Yes, I bill insurance.  I'm in network (INN) with the following Insurance Companies:  AETNA, Pacific Source, First Choice Health, Lyra, Moda, BCBS, and Reliant Behavioral Health.

 

Do you bill for Insurance Companies that you are not in network with? 

Starting on 1/1/2022 I will no longer bill for services with insurance companies that I am Out of Network (OON) or not contracted with.  I am more than happy to provide you with a superbill which you can then send into your insurance for reimbursement.  I am happy to answer any questions surrounding this too. 

 

How much will I have to pay for Therapy sessions?

Price depends on your insurance provider, co-pay, and co-insurance as well as whether I am IN or OON with your insurance company.  If I am OON for your insurance, please contact your insurance so that you know up front what they will and will not cover (surprisingly you may find that you have these benefits and your out of pocket fee will not be as much as you think).  My fees for those who are not going through insurance will range from $150 to $200 depending on the type of session needed at the time. 

**If you choose to not use your insurance or do not have insurance please note the No Surprise Act below.**

 

Can I set up an appointment on line or do I need to call first?

You are more than welcome to request an appointment below by going to the "Request Appointment" button below. You may also send a message through the contact me page, or got to my scheduling link of:  https://jennifer-fergusson.clientsecure.me.   I will contact you by phone or email so that we can determine if we will be a good fit to work together.

What services do you offer?

I am currently offering individual therapy both in person and "virtual"/online sessions,** through a HIPPA compliant website.  At this time most insurance companies are paying for this service, but as always, please be sure to check with your individual plan.  If you have any questions about this please don't hesitate to contact me.

What is the No Suprise Act mean for you?

You have the right to receive a “Good Faith Estimate” explaining how much your healthcare will cost. The No Surprises Act requires all healthcare providers to give clients who don’t have insurance, or who are not using insurance, an estimate of the total bill for all non-emergency services.

  • You should be given a written Good Faith Estimate at least 1 business day before treatment begins.

  • If you receive a bill that is more than $400 above your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit the U.S. Department of Health and Human Services at www.cms.gov/nosurprises or call 1-800-368-1019.